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What is Auto Snooze and how do you set it up? ​

Auto Snooze lets you automatically pause inactive members. If some of your members are not replying to Catchups, you can automatically pause them after 2, 3 or 4 consecutive Catchups of inactivity. This ensures active members are only matched with other active members. To set up Auto Snooze:

  • Navigate to the Catchup Home tab in your workspace.
  • Click Channel Settings and select Edit Participation Settings.
  • Select after how many Catchups of inactivity members should be auto snoozed from the dropdown menu.